Posts in Июнь
Mergers and acquisitions…. You hear it daily. Especially banks and insurance companies are targets today. During this period of change, people feel uncertain, rumours start, jealousy arizes when people will loose their jobs, new colleagues are distrusted.
While the top management for obvious strategic reasons cannot transparently communicate its changes to all levels, it is important to keep understanding high between people so as to keep unity and the level of efficiency and productivity,
The financial department of Generali-Victoria was challenged recently with such a merger. As part of the change management, Marc J de Turck was invited as guest speaker on a seminar on communication in a challenging, changing environment.
Marc stressed the understanding between people and its 3 elements (Affinity, Reality and Communication, based on the works of L. Ron Hubbard). In a funny and dynamic way he gave the attendees tools to better understand each other in a challenging new environment.
The results will be visible in a couple of months.
Todays turbulent world makes it hard for company collaborators to easily understand each other’s tasks, purposes, responsibilities.
This is especially true between the sales and production people.
Misunderstanding reflects inside and outside the company and eventually brings about less growth and prosperity.
This was also one of the challenges which one of our clients faced.
That is why the General Manager of Eltrade (Big Cash register company in Bulgaria) insisted on an internal and external communication seminar to be held to ALL his staff.
IDEAS FreeBoss was invited to deliver a 2 day seminar on internal and external communication and understanding.
Marc J. de Turck stressed on the 3 elements of understanding, Affinity, Reality and Communication (based on the works of L.R.Hubbard).
He stressed the attention on the emotions and what some call emotional intelligence in understanding and communicating.
The results are already visible in the team.
Sales people today are overloaded with behavioristic tools and information on how to increase their sales. Even though those tools and information have a positive effect on sales, I cannot but comment that it is risky business only to work with behavior. Every person who is blindly in love knows after a while how risky it is to only look at the body or the behavior of a person. There are quite some perfect actors on the sales market.
On the other hand, knowing the conviction of a person is not always easy.
What is than a no-fail technique to know who is in front of you? Emotions. This is the key. Emotions is the energy the person with his conviction gives to his body to move. And by looking at the energy, one can find what is the thinking of a person and look through the mask.
This has been proven of extreme big value in sales, especially when the client has a magnificent bahavior backed by a totally antagonistic conviction. The sales person in that case will fall in the trap of the buyer.
In order to overcome this, one has to know very well the emotions, since with this knowledge, the salesperson will be able to see more precise who will buy and who now.
With this information in mind, J Point invited Marc J. de Turck as guest speaker on a lecture held for its sales people.
Marc made the sales people realize what conviction really is and how to use correctly the emotions to move people.
Hereby some pictures.
More info of our I love sales seminar? Click here.